Heat Pump Servicing & Repairs
Specialist servicing, fault diagnosis and performance optimisation for air source and ground source heat pumps.
Our approach goes beyond routine servicing. We combine detailed maintenance, specialist fault diagnosis and performance optimisation to ensure your heat pump operates efficiently, reliably and as intended, helping to maximise comfort while minimising running costs.
Heat Pump Services
Comprehensive Heat Pump Servicing
More Than A Standard Service
Many heat pump services focus primarily on the outdoor unit. Our approach considers the entire heating system, ensuring every component is operating safely, efficiently and as intended.
We assess not only the heat pump itself, but also the hot water cylinder, circulation pumps, controls, sensors, expansion vessels and associated system components. By reviewing how the whole system works together, we can identify issues that may impact efficiency, comfort or long-term reliability.
✓  Full operational checks
✓  Refrigeration system inspection
✓  Control and sensor verification
✓  Flow and temperature analysis
✓  Expansion vessel checks
✓  Pressure checks
✓  Electrical inspection
✓  Pump and circulation checks
✓  Filter inspection and cleaning
✓  Performance analysis
✓  Efficiency assessment
✓  Service report and recommendations
Performance Reviews & System Optimisation
Is Your Heat Pump Performing As It Should?
Many heat pumps continue operating for years without ever achieving their full potential. Incorrect weather compensation settings, poor flow temperatures, control configuration issues and system balancing problems can significantly impact efficiency, comfort and running costs.
Our performance reviews go beyond routine servicing to assess how your entire heating system is operating. We analyse system performance, review operating parameters and identify opportunities to improve efficiency, reduce energy consumption and optimise overall performance.
✓  Weather compensation optimisation
✓  Flow temperature assessment
✓  Control strategy review
✓  Efficiency analysis
✓  System balancing checks
✓  Running cost reduction recommendations
✓  Hot water performance assessment
✓  Heating system optimisation
Specialist Refrigeration & Heat Pump Expertise
Heat pumps are sophisticated heating systems that combine refrigeration technology, hydraulics, controls and heating system design. Understanding how these elements work together is essential to achieving reliable operation, maximum efficiency and effective fault diagnosis.
​
With extensive experience across refrigeration, heating and cooling systems, we are able to investigate complex faults, analyse poor performance and identify issues that are often missed during routine servicing. Whether the problem lies within the refrigeration circuit, controls, water flow, system configuration or overall operating strategy, we have the technical expertise to diagnose the root cause and recommend the most effective solution.
​
Our whole-system approach extends beyond the outdoor unit alone. We assess the heat pump, hot water cylinder, circulation pumps, controls, sensors and associated equipment to ensure every part of the system is operating correctly and efficiently.
​
We support both air source and ground source heat pumps, providing everything from routine servicing and preventative maintenance through to advanced fault diagnosis, performance optimisation, technical investigations and ongoing system support.
Why Choose New Forest Heat Pumps?
- 26+ Years Industry Experience
- F-Gas Certified
- Refcom Registered
- Residential & Commercial Systems
- Independent Local Business
- Performance & Efficiency Specialists