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Improved Efficiency
Regular cleaning and optimization allow your system to provide maximum cooling with minimal effort.
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Cleaner Air Quality
Deep cleaning of filters and scrolls removes dust, allergens, and bacteria for a healthier environment.
Why Service Your Air Conditioning?
Regular maintenance ensures your system operates at peak performance while protecting your investment and ensuring indoor comfort.
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Reduce Running Costs
Lower electricity consumption directly translates to reduced energy bills and a smaller carbon footprint.
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Protect Warranty
Annual professional servicing is a requirement for most manufacturers' extended warranty programs.
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Improve Reliability
Detect minor issues before they become major faults, preventing unexpected breakdowns and loss of heat.
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Extend Lifespan
Reducing strain on critical components like compressors and fans significantly extends the system's life.
Servicing for All Major Brands
Our engineers are experienced in servicing and repairing all major air conditioning brands, ensuring your system receives specialist care regardless of the manufacturer.
Our Services
Air Conditioning Servicing
Keep Your System Running Efficiently All Year Round
Regular servicing helps maintain efficiency, improve reliability and extend the life of your air conditioning system. Our comprehensive maintenance visits include cleaning, performance checks, refrigerant inspections and electrical safety checks to ensure your system continues to operate at its best.
Whether you have a single domestic unit or a larger commercial installation, New Forest Heat Pumps provides professional servicing across Hampshire, Dorset and the New Forest.
Air Conditioning Repairs
Fast, Professional Fault Diagnosis & Repair
If your air conditioning system isn't cooling, isn't heating, is leaking water or displaying fault codes, we can help. With over 26 years of refrigeration and air conditioning experience, we diagnose faults quickly and provide honest advice on the most cost-effective repair solution.
We work on all major manufacturers including Samsung, Daikin, Mitsubishi Electric, Panasonic, Haier, Fujitsu and many more.
Breakdown Call Outs
When Your System Stops Working, We're Here To Help
Air conditioning breakdowns can be disruptive, especially during extreme weather or in business-critical environments. We provide fault-finding and breakdown support for both residential and commercial customers, helping restore comfort as quickly as possible.
From electrical faults and refrigerant leaks to communication errors and failed components, we have the experience to diagnose and resolve a wide range of system issues.
Commercial Maintenance
Protect Your Investment & Minimise Downtime
Regular maintenance helps reduce energy costs, improve reliability and minimise the risk of unexpected breakdowns. We provide planned maintenance and servicing for offices, retail units, restaurants, workshops and other commercial premises throughout Hampshire and Dorset.
Flexible maintenance schedules are available to suit your business requirements.
Air Conditioning Not Cooling
Often caused by restricted airflow, dirty filters, or refrigerant issues.
Refrigerant Leaks
We provide full F-Gas certified leak detection and repair services.
Poor Airflow
Restricted through filters, fan motor issues, or blocked coils.
Electrical Faults
Power supply issues or internal component failures requiring professional testing.
Error Codes
We decode and diagnose manufacturer-specific error codes for all major brands.
Common Faults We Repair
From systems that have stopped cooling to refrigerant leaks, error codes and electrical faults, our experienced engineers diagnose and repair a wide range of air conditioning problems for homes and businesses across Hampshire, Dorset and the New Forest.
Air Conditioning Not Heating
Common in systems requiring a reverse cycle check or sensor calibration.
Water Leaks
Usually due to blocked condensate drains or pump failures.
Noisy Units
Worn bearings or debris can lead to uncharacteristic operational noise.
Communication Faults
Issues between the indoor and outdoor units preventing system startup.
Wi-Fi and Control Issues
Resolving connectivity problems with smart controls and app integrations.
Why Choose New Forest Heat Pumps?
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F-Gas Certified & Refcom Registered
Fully qualified and registered for safe refrigerant handling and compliance.
26 Years Industry Experience
Decades of specialist expertise in industrial & commercial refrigeration
Specialists in Heating & Cooling
Focused on technical diagnostic and repair of heat pump and AC systems.
Residential & Commercial Systems
Comprehensive service for homes, offices, and commercial premises.
Professional Fault Diagnosis
Advanced troubleshooting to identify issues accurately and efficiently.
Honest Technical Advice
A local independent business providing straightforward, expert guidance.
Areas We Cover
Based in Ringwood, New Forest Heat Pumps provides professional air conditioning servicing and repairs throughout Hampshire, Dorset and the surrounding areas.
- Ringwood
- New Forest
- Fordingbridge
- Verwood
- Ferndown
- Wimborne
- Bournemouth
- Poole
- Christchurch
- Southampton
- Lymington
- Brockenhurst
- Lyndhurst
- Romsey
- Salisbury
Frequently Asked Questions
How often should air conditioning be serviced?
Most manufacturers recommend servicing at least once per year for residential systems and more frequently for commercial installations. Regular maintenance helps maintain efficiency, improve reliability, reduce running costs and protect manufacturer warranties. During a service visit we inspect key components, clean filters and coils, check refrigerant performance and ensure the system is operating safely and correctly.
Why is my air conditioning not cooling?
There are many possible causes, ranging from dirty filters and blocked coils to refrigerant leaks, sensor faults or electrical issues. Modern systems can also reduce performance when certain fault conditions are detected. Our engineers can diagnose the cause quickly and provide honest advice on the most cost-effective repair solution.
Can you repair any brand?
Yes. We work on all major manufacturers including Samsung, Daikin, Mitsubishi Electric, Panasonic, Haier, Fujitsu, Toshiba, LG and many others. We have extensive knowledge of both modern and older systems used in residential and commercial applications.
Do you service commercial systems?
Yes. We provide servicing, maintenance and repairs for commercial and industrial cooling systems across Hampshire, Dorset and the New Forest.
With over 26 years of industry experience, we support offices, retail units, restaurants, server rooms, industrial facilities and commercial premises, helping businesses minimise downtime, improve efficiency and maintain compliance with F-Gas regulations.
Our experience extends from small split systems and VRF/VRV installations through to large heat pumps, chillers and central plant equipment.
How much does air conditioning servicing cost?
Servicing costs vary depending on the type and size of the system. As a guide, residential air conditioning servicing starts from £120 for a single split system, with additional indoor units charged at a reduced rate. Commercial systems are quoted individually based on system type, access requirements and the number of units on site.
How quickly can you attend a breakdown?
We understand that air conditioning failures can be disruptive, particularly during periods of extreme weather or within commercial environments. For customers in Ringwood, the New Forest and surrounding areas, we can often attend on the same day. In most cases, we aim to respond within 24 hours.
Many faults can be diagnosed and resolved during the initial visit, helping restore comfort, minimise downtime and get your system back up and running as quickly as possible.