
System Performance Review
Identify inefficiencies, optimise performance, and reduce running costs
Service Description
Our System Performance Review is designed for homeowners who want confidence that their heat pump system is operating as it should. Whether your system doesn’t feel quite right, running costs seem higher than expected, or you simply want reassurance, this visit provides a detailed, expert assessment. Many heat pump systems are not commissioned or configured correctly at installation, which can lead to poor performance, higher energy usage and reduced comfort. This service is ideal if you are unhappy with your current setup, want a second opinion on an installation, or feel your system is not delivering what it should. During the visit, we assess overall system performance, controls, flow rates, temperatures and general setup. We identify any inefficiencies, incorrect settings or design issues that may be affecting performance. Where improvements can be made, we will clearly explain what changes are recommended and why. The aim is to ensure your system is running efficiently, reliably and as intended. In many cases, simple adjustments can lead to noticeable improvements in comfort and reductions in running costs. This is not a standard service or repair visit. It is a specialist review focused on performance, optimisation and long-term efficiency, giving you a clear understanding of how your system is operating and what can be done to improve it.
Cancellation Policy
Appointments must be booked and paid for in advance via our online system. Cancellations or rescheduling require a minimum of 24 hours’ notice. Changes made within 24 hours of the appointment may be subject to a charge. Please ensure clear access to all relevant equipment at the time of the visit, including the outdoor unit, cylinder, and controls. If access is not available, the appointment may be treated as a missed visit and charged in full. For emergency call-outs, arrival times are estimated and may vary depending on workload and location. All services include system diagnostics and professional assessment. Any additional repair work or parts required will be discussed and agreed on-site before proceeding.
Contact Details
07472951414
office@newforestheatpumps.co.uk
United Kingdom